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Meet Our Team

Pilot Mountain Location

Principal Agent
Pam Morgan
Principal Agent

Bio

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Principal Agent

Pam Morgan

Principal Agent

Bio

Pam Simmons Morgan grew up in King, NC as the daughter of an insurance salesman - Jerry Simmons. She graduated from South Stokes High School and then from Salem College in 1986 with a B. A. in Economics/Management.

Pam started her career in banking as a Training and Development Specialist with Wachovia Bank. After two years, she took her father up on his offer and became his Associate Agent in 1988

With Insurance licenses in Property & Casualty, Life, Accident & Health, Medicare Supplement and Long-Term Care, along with designations from LUTC and CLTC, Pam has continued to serve her clients to the best of her ability and with confidence. In 2001, Pam took over the agency from her father at his retirement and is still going strong after 30 years!

Through the growth of the agency, Pam has always felt led to give back to her community through volunteerism. She loved coaching cheerleading for a local little league program, working with local groups such as Mount Pilot NOW, Main Street Revitalization Committee, Young Life, and local schools and events.

Pam's passion is not only helping others to succeed, but she also keeps active through exercise and with her church. She and her husband have raised two beautiful daughters and are looking forward to grand children. Her desire is to make a difference in her community and in the lives of the families she gets to serve daily.

IIANC

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Associate Agent
Crystal Lopez
Associate Agent

Bio

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Associate Agent

Crystal Lopez

Associate Agent

Bio

Crystal grew up in Dobson NC where she currently resides. After graduating from Mt. Airy High School, Crystal then attended Surry Community College.

Crystal began her career in insurance in May of 2008 with the Simmons Insurance Agency as a Customer Service Representative. She then became an Associate Agent with the agency 2011 specializing in Commercial Insurance. Now as a licensed Life Insurance agent, Crystal can service her clients with many ranges and types of insurance to secure her clients. She is very compassionate and determined to understand the needs of her clients. Crystal is fluent in Spanish also. As a proud mother of 5 children, Crystal enjoys spending time with her children and spending time gardening.

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Office Manager/Claims Specialist
Stephanie Timmons
Office Manager/Claims Specialist

Bio

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Office Manager/Claims Specialist

Stephanie Timmons

Office Manager/Claims Specialist

Bio

Stephanie Timmons moved to North Carolina from Port Charlotte, FL and grew up in Surry County. She gives credit to her love of books and education to her home-school teacher - her grandmother. After Stephanie obtained her Associates Degree in Arts she moved to Charleston , SC for experience in sales and human resource management. In 2010, she moved back to her hometown of Mt. Airy, NC. Stephanie has been with the Simmons Insurance Agency since 2011 as the Office Manager and Property and Casualty Insurance agent. She is a very hard worker and loves helping her client with their insurance needs. In her spare time, Stephanie enjoys being a mother to her two children and enjoys spending time outdoors hiking or playing with her children.

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Licensed Customer Service Representative
Celia Herring
Licensed Customer Service Representative

Bio

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Licensed Customer Service Representative

Celia Herring

Licensed Customer Service Representative

Bio

Celia grew up in Surry County, NC and attended East Surry High School. She started her career in Early Childhood Education after obtaining her B.A. in Elementary Education from Lees McRae University. Celia decided to change careers and began working with the Simmons Insurance Agency in July 2015. As a Property and Casualty licensed agent, Celia is dedicated and diligent in serving her clients. Celia is married with three children and enjoys riding her motorcycle.

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Hali Bolatto
Licensed Customer Service Representative

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Hali Bolatto

Licensed Customer Service Representative

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Mount Airy Location

Licensed Customer Service Representative
Marie Rook
Licensed Customer Service Representative

Bio

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Licensed Customer Service Representative

Marie Rook

Licensed Customer Service Representative

Bio

Marie is a native of Mount Airy, NC and graduated from Mount Airy High School. She has been working in the customer service industry for over 9 years. Marie began her career with the Simmons Insurance Agency in June of 2017 and brings that same dedicated customer service mindset with her. She is now a Property and Casualty Insurance licensed staff member with our team. Marie has one son.

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Licensed Customer Service Representative
Kim Lakey
Licensed Customer Service Representative

Bio

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Licensed Customer Service Representative

Kim Lakey

Licensed Customer Service Representative

Bio

Kim was born in Mount Airy, NC and currently lives in the Round Peak community. She graduated from North Surry High School in 1998 and graduated from Surry Community College in 2000. Kim worked as an office assistant at her family's business upon graduation and continued to work there through the spring of 2017. Kim began her insurance career in 2017 with the Simmons Insurance Agency and is licensed in Property and Casualty. She enjoys spending time with her husband and three children.

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